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Philippe Heckly
UX Designer, Infographist

©Philippe Heckly, all rights reserved

Runkeeper—Personal User Journey

<h2>My experience with Runkeeper</2> I have been running since the late 90s and wanted to give…

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User journey timeline
User journey timeline

Runkeeper—Personal User Journey

Category Mobile / User Experience
Date March 21, 2017

<h2>My experience with Runkeeper</2>

I have been running since the late 90s and wanted to give Runkeeper a trial. However the experience was not what I expected it to be as it quickly turned to confusion and disappointment.

User journey timeline

My personal experience of Runkeeper shown here as a user journey

I still need to dive in and figure out how I could resolve the experience and make suggestions to improve it for people like myself as it wasn’t stellar. Of course I do not know where I fall in as a Runkeeper potential user as I do not really care for running with music, gps or any other related data though I like to see the resulting data.

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